In mobile phones Russians may appear unprecedented hitherto function. A special program that can be downloaded to your smartphone itself, will ensure the quality of services provided by mobile operators. But as a “supervisor” for the customer, it will no longer serve.
Roscomnadzor expects by mid-September, together with mobile operators to define requirements for mobile applications that will help to control the quality of communication and to identify “blind” zone. It will give customers and how much they will cost, said in an interview to “Rossiyskaya Gazeta” deputy head Roskomnadzora Oleg Ivanov.
Oleg exactly how you are going to use “cell phones” to monitor the quality of communication?
Oleg Ivanov: There are special programs. It is important to pick or create one that will meet the requirements and can be certified. It can be freely downloaded by the subscriber to a mobile phone from the official site. It is important that the operator did not take the money for the traffic that goes to the transmission quality monitoring data due to a processing center. If the subscriber can download the program for free and for the traffic it generates, not to pay, then it can earn.
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And do cellular companies have already implemented such programs?
Oleg Ivanov: Yes, the operators use them to see the problem areas in their network. Plan together with them to develop common requirements for these programs. Expect them to proposals that could consolidate and align with the Ministry of Communications. While we can not say for sure whether some programs for monitoring or one. May certify a ready-made software or a single program developed under the auspices of one of the operators’ associations.
What parameters can be tracked with the help of this software?
Oleg Ivanov: We will discuss with the operators. For example, the signal level, the probability of failure of the call, voice quality and so on.
If a user signs up for the program, he will be constantly monitored?
Oleg Ivanov: No way. This is a fundamental question. Anonymous data will be sent to a shared resource for the compilation and analysis. Neither the number nor the name or other personal data should not be in the information that is transferred to your phone.
Mobiles now will make sure the voice quality during a conversation with someone
Analyze incoming information to the organization be determined by the Ministry of Communications.
The quality of the signal on the plates will look?
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Oleg Ivanov: Do not run ahead of the engine. While we are talking about the monitoring of the quality of voice and SMS messages using GSM and 3G, and we need now certified solutions to our requirements in here. And then gradually we can go out and to control the quality of communication in the transmission of data from tablets and other devices.
When the idea to monitor the quality of communication?
Oleg Ivanov: At the meeting of the Government Commission for Communications in June agreed that the state should participate in monitoring the quality of cellular signal in order to have a unified approach to the regulation of the quality of communication. There is a corresponding order.
Two years ago, the concept of creation Roscomnadzor quality control system of communication, in which the role in this work is given and subscribers. This week, a meeting was held in the Ministry of Communications on the development of methods of control and monitoring on the territory of Moscow. Came to the conclusion that it is necessary to develop uniform requirements for software that can be offered to subscribers for a voluntary install on their phones to evaluate the quality of communication.
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But signalers and so do the measurements of the signal strength …
Oleg Ivanov: and operators and Roscomnadzor are measured on the roads, in the courts. The subscriber uses the phone at home, at work, talking in concrete buildings, on the upper floors. And so the subscriber experience can be very different from that of the quality of communication that record professionals. Why else subscriber measurements are important for the Service? Decision pravkomissii says that it should be carried out monitoring. A measurement that make operators and Roscomnadzor, although conducted periodically, but at the same – this is not an ongoing process. Monitoring – is a constant study of a process and it is desirable distributed. In our case, is perfectly suited to use of the subscriber experience.
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